September 2020 Featured Content: Human Factors

This month we feature content focused on human factors. Learn the essentials skills facility managers need, how to have more diverse teams, improve employee well-being and more.

Some of the following features require IFMA Member or Knowledge Pass access.

Open Access

Top 10 Skills Every Facility Manager Needs to Succeed
What strengths and skills are employers seeking from facility manager candidates? Here are 10 skills you need to move up as a facilities leader.

Pursuing Racial Diversity in IFMA Accredited Degree Programs
An action research study identifying strategies to increase racial diversity in the International Facility Management Association (IFMA) Accredited Degree Programs (ADPs) through minority recruitment, education and training initiatives.

Gender-Balanced Teams Linked to Better Business Performance
Organizations can only reach their full potential when their leadership team reflects the diversity of their customers, more than half of which are women. To better understand and leverage this trend, Sodexo initiated an internal study as part of the “Sodexo 2016 Workplace Trends Report,” to explore and understand the correlation between gender-balanced teams and performance.

Registered Access

Leveraging Human Factor Personality Profiles
This webinar examines usage of HEXACO and Emotional Intelligence assessments and their impact on team performance. We discuss a case study over 100 industry professionals working in teams to complete similar project management tasks. Teams that were developed based on personality traits which performed almost 70% better than randomly-assigned teams.

On the Job: Human Factors in Interior Workplace Product Design
An overview of the factors affecting occupant morale, productivity and sense of design agency, including a survey assessing groups in relation to their interior building products: occupants, building owners/facility managers and maintenance workers.

Ergonomic Essentials
FMs that incorporate ergonomic solutions and follow simple best practices can help create healthier work places that improve employee morale and productivity.

Shrinking Workspaces: How Ergonomics Creates a More Functional Office
Kevin Butler's article discusses the benefits of ergonomics, the science of designing work environments that better fit the individual, so that FMs can optimize space without sacrificing employee health, comfort, or morale.

Premium Access

The Rise of the Human Factor: Well-being and Balance in the Workplace
Examine the relationships between human factors, workplace design, technology; and productivity, with recommended solutions for activity based design, provision for occupant choice, and facilitation of workplace change.

Seating Evaluation
An evaluation form for cross-comparison of up to three ergonomic chair types, addressing chair features, aesthetics, comfort, ease of use and body support.

How can you engage the next generation today & be future ready tomorrow? Experiences from Generation Y & Z
How will we make sure The Next Generation will still join us in our passion? As we are millennials ourselves, we think we know exactly what our generation needs. But do we? There already is a generation Z ready to join the market and to be fair – they are a complete game changer. How to make them part of FM and/or your organization? We will share our own experiences as twenty-somethings working in FM and how you as an organization/professional can deal with this issue.

Knowledge Pass Access

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Facility Management Staffing Report 33
To help facility managers gauge if they are applying sufficient resources to the FM function, IFMA conducted a survey to assess staffing levels for professional, skill trade and non-skilled FM positions. The intent of this study was to measure total staffing levels, derive a ratio of FM staff to square footage managed, and identify factors that drive staffing — such as industry sector, size and type of space managed, outsourcing practices, employee turnover and location.

Distributed Work Tips and Best Practices
This guide is designed to make distributed work as effective as possible for the worker. It includes tips and best practices for setting up your home office, communicating with peers, managing your time, and facilitating and participating in virtual team meetings.

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