Virtual mail is mail that is digitized at the point of entry in a company, the mailroom. It is mail that is not only scanned but also bar-coded, indexed, processed and tracked throughout its lifecycle. In the digital mailroom, inbound first class and interoffice mail is captured, classified and routed to the appropriate person or department. Audit trails are provided to track correspondence from entrance through transaction flow through archiving. This trackability brings mail-based communications in line with internal policies and regulatory compliance requirements to which most other digitized business documents in an organization are subject. Mail pieces are electronically distributed from the mailroom straight to the end-users? desk.