Collaboration 2020: Hype or Competitive Advantage / Johnson Controls / 2011

From the Johnson Controls content description:

How should companies position themselves towards 2020?

There is significant interest surrounding collaboration in the workplace - and for good reason. Strong collaboration allows teams in knowledge-intense businesses to innovate and stay competitive in rapidly changing marketplaces. Collaboration is expected to grow further as we approach 2020, and knowledge workers are increasingly expecting office environments that allow them to do that.

This report was built through a combination of an extensive online survey with more than 1,700 experienced workers and a series of strategic interviews with 26 thought leaders across five business sectors (industrial, technology, finance, oil & gas, and life sciences).

Succeeding with collaboration at a level where it offers competitive advantage requires a broad approach. Although the majority of respondents expect to be using high-performance project spaces in 2020, the design of these environments and the ability to shift effortless between them represent key success factors.

 Three key findings:

  • The function or role of the office and the physical workplace is rapidly becoming one of supporting collaboration
  • Both current and projected needs of knowledge workers and workplace infrastructure are far apart
  • The use of video communication and real time collaboration tools will increase substantially"